OutlookCaseHelper/Form1.cs

@@ -37,10 +37,12 @@ namespace OutlookCaseHelper
             Environment.GetFolderPath(Environment.SpecialFolder.ApplicationData),
             "OutlookCaseHelper", "hotkeys.json");
 
+        // Singleton windows
         private DashboardForm? _dashboardForm;
         private HotkeySettingsForm? _settingsForm;
         private CreateRuleForm? _createRuleForm;
         private InputForm? _removeRuleForm;
+        private AboutForm? _aboutForm;
 
         // --- Constructor & Init ---
 
@@ -67,6 +69,18 @@ namespace OutlookCaseHelper
             monitorTimer.Start();
         }
 
+        protected override void OnFormClosed(FormClosedEventArgs e)
+        {
+            UnregisterHotKey(this.Handle, HOTKEY_CREATE);
+            UnregisterHotKey(this.Handle, HOTKEY_REMOVE);
+            monitorTimer.Stop();
+            monitorTimer.Dispose();
+            outlookHelper.Dispose();
+            trayIcon.Visible = false;
+            trayIcon.Dispose();
+            base.OnFormClosed(e);
+        }
+
         // --- Hotkeys ---
 
         protected override void OnHandleCreated(EventArgs e)
@@ -83,13 +97,6 @@ namespace OutlookCaseHelper
             RegisterHotKey(this.Handle, HOTKEY_REMOVE, hotkeyRemoveMod, hotkeyRemoveKey);
         }
 
-        protected override void OnFormClosed(FormClosedEventArgs e)
-        {
-            UnregisterHotKey(this.Handle, HOTKEY_CREATE);
-            UnregisterHotKey(this.Handle, HOTKEY_REMOVE);
-            base.OnFormClosed(e);
-        }
-
         protected override void WndProc(ref Message m)
         {
             if (m.Msg == 0x0312)
@@ -198,11 +205,27 @@ namespace OutlookCaseHelper
 
         private void Exit_Click(object? sender, EventArgs e)
         {
-            monitorTimer.Stop();
-            trayIcon.Visible = false;
             Application.Exit();
         }
 
+        // --- Singleton Window Helper ---
+
+        private void ShowSingletonForm<T>(Func<T?> getter, Action<T?> setter, Func<T> create) where T : Form
+        {
+            var field = getter();
+            if (field != null && !field.IsDisposed)
+            {
+                field.BringToFront();
+                field.WindowState = FormWindowState.Normal;
+                return;
+            }
+
+            var created = create();
+            setter(created);
+            created.FormClosed += (s, e) => setter(null);
+            created.Show();
+        }
+
         // --- Tray Menu Handlers ---
 
         private void ToggleStartup_Click(object? sender, EventArgs e)
@@ -254,13 +277,25 @@ namespace OutlookCaseHelper
                 _dashboardForm.WindowState = FormWindowState.Normal;
                 return;
             }
-
             _dashboardForm = new DashboardForm(outlookHelper);
             _dashboardForm.Owner = this;
             _dashboardForm.FormClosed += (s, args) => _dashboardForm = null;
             _dashboardForm.Show();
         }
 
+        private void About_Click(object? sender, EventArgs e)
+        {
+            if (_aboutForm != null && !_aboutForm.IsDisposed)
+            {
+                _aboutForm.BringToFront();
+                _aboutForm.WindowState = FormWindowState.Normal;
+                return;
+            }
+            _aboutForm = new AboutForm();
+            _aboutForm.FormClosed += (s, args) => _aboutForm = null;
+            _aboutForm.Show();
+        }
+
         private void RunAllRules_Click(object? sender, EventArgs e)
         {
             try
@@ -278,8 +313,6 @@ namespace OutlookCaseHelper
             }
         }
 
-        private void About_Click(object? sender, EventArgs e) => new AboutForm().ShowDialog();
-
         // --- Rule Actions ---
 
         private void ProcessEmail_Click(object? sender, EventArgs e)
@@ -308,7 +341,6 @@ namespace OutlookCaseHelper
 
                 var ruleForm = new CreateRuleForm(trackingId, readonlyId: true);
                 if (ruleForm.ShowDialog() != DialogResult.OK) return;
-
                 HandleCreate(trackingId, ruleForm.FolderName);
             }
             catch (Exception ex) { MessageBox.Show($"Error: {ex.Message}", "Error", MessageBoxButtons.OK, MessageBoxIcon.Error); }
@@ -334,7 +366,7 @@ namespace OutlookCaseHelper
                         string folderName = _createRuleForm.FolderName;
 
                         if (outlookHelper.FindRuleByTrackingId(trackingId) != null)
-                        { MessageBox.Show($"Rule for TrackingID#{trackingId} already exists!", "Warning", MessageBoxButtons.OK, MessageBoxIcon.Warning); }
+                            MessageBox.Show($"Rule for TrackingID#{trackingId} already exists!", "Warning", MessageBoxButtons.OK, MessageBoxIcon.Warning);
                         else if (outlookHelper.ExistsInClosed(trackingId))
                             HandleReopen(trackingId);
                         else
@@ -423,7 +455,7 @@ namespace OutlookCaseHelper
         private void HandleRemove(string folderName)
         {
             if (outlookHelper.RemoveRuleAndMoveToClosed(folderName))
-                MessageBox.Show($"Rule removed!\n\nFolder moved to: Inbox > Cases > Closed\nFolder: {folderName}\nMonitoring stopped.",
+                MessageBox.Show($"Rule removed!\n\nFolder moved to Closed.\nFolder: {folderName}\nMonitoring stopped.",
                     "Success", MessageBoxButtons.OK, MessageBoxIcon.Information);
             else
                 MessageBox.Show("Error removing rule. Check if folder exists.", "Error", MessageBoxButtons.OK, MessageBoxIcon.Error);
@@ -513,10 +545,7 @@ namespace OutlookCaseHelper
                 string folderName = ruleForm.FolderName;
 
                 if (outlookHelper.FindRuleByTrackingId(trackingId) != null)
-                {
-                    MessageBox.Show($"Rule for TrackingID#{trackingId} already exists!", "Warning", MessageBoxButtons.OK, MessageBoxIcon.Warning);
-                    return;
-                }
+                { MessageBox.Show($"Rule for TrackingID#{trackingId} already exists!", "Warning", MessageBoxButtons.OK, MessageBoxIcon.Warning); return; }
 
                 if (outlookHelper.ExistsInClosed(trackingId))
                 {
@@ -558,8 +587,10 @@ namespace OutlookCaseHelper
                 var txt = new TextBox { Left = 20, Top = 40, Width = 370, Height = 24, Text = rule.FolderName };
                 var btnOk = new Button { Text = "Rename", Left = 210, Top = 80, Width = 80, DialogResult = DialogResult.OK };
                 var btnCancel = new Button { Text = "Cancel", Left = 300, Top = 80, Width = 80, DialogResult = DialogResult.Cancel };
+                btnCancel.Click += (s, e) => inputForm.Close();
                 inputForm.Controls.AddRange(new Control[] { lbl, txt, btnOk, btnCancel });
-                inputForm.AcceptButton = btnOk; inputForm.CancelButton = btnCancel;
+                inputForm.AcceptButton = btnOk;
+                inputForm.CancelButton = btnCancel;
 
                 if (inputForm.ShowDialog() != DialogResult.OK) return;
                 string newName = txt.Text.Trim();
@@ -580,11 +611,11 @@ namespace OutlookCaseHelper
                 if (rule == null) return;
 
                 if (MessageBox.Show(
-                    $"Are you sure you want to close this case?\n\nFolder: {rule.FolderName}\n\nThe folder will be moved to Inbox > Cases > Closed.",
+                    $"Are you sure you want to close this case?\n\nFolder: {rule.FolderName}\n\nThe folder will be moved to Closed.",
                     "Close Case", MessageBoxButtons.YesNo, MessageBoxIcon.Question) != DialogResult.Yes) return;
 
                 if (outlookHelper.RemoveRuleAndMoveToClosed(rule.FolderName))
-                { MessageBox.Show("Case closed!\n\nFolder moved to: Inbox > Cases > Closed.", "Success", MessageBoxButtons.OK, MessageBoxIcon.Information); LoadRules(); }
+                { MessageBox.Show("Case closed!\n\nFolder moved to Closed.", "Success", MessageBoxButtons.OK, MessageBoxIcon.Information); LoadRules(); }
                 else
                     MessageBox.Show("Error closing case.", "Error", MessageBoxButtons.OK, MessageBoxIcon.Error);
             }
@@ -668,6 +699,7 @@ namespace OutlookCaseHelper
 
                 var btnOk = new Button { Text = "Save", Left = 216, Top = 200, Width = 80, DialogResult = DialogResult.OK };
                 var btnCancel = new Button { Text = "Cancel", Left = 304, Top = 200, Width = 80, DialogResult = DialogResult.Cancel };
+                btnCancel.Click += (s, e) => this.Close();
 
                 this.Controls.AddRange(new Control[] {
                     lblCreate, chkCreateAlt, chkCreateCtrl, chkCreateShift, cmbCreateKey,
@@ -720,7 +752,8 @@ namespace OutlookCaseHelper
                     uint rm = GetMod(chkRemoveAlt, chkRemoveCtrl, chkRemoveShift);
                     if (cm == 0 || rm == 0)
                     {
-                        MessageBox.Show("Please select at least one modifier (Alt, Ctrl or Shift) for each shortcut.", "Validation", MessageBoxButtons.OK, MessageBoxIcon.Warning);
+                        MessageBox.Show("Please select at least one modifier (Alt, Ctrl or Shift) for each shortcut.",
+                            "Validation", MessageBoxButtons.OK, MessageBoxIcon.Warning);
                         e.Cancel = true; return;
                     }
                     CreateMod = cm; CreateKey = GetKeyCode(cmbCreateKey);
@@ -761,6 +794,7 @@ namespace OutlookCaseHelper
 
                 var btnOk = new Button { Text = "OK", Left = 220, Top = 158, Width = 80, DialogResult = DialogResult.OK };
                 var btnCancel = new Button { Text = "Cancel", Left = 310, Top = 158, Width = 80, DialogResult = DialogResult.Cancel };
+                btnCancel.Click += (s, e) => this.Close();
 
                 txtId.TextChanged += (s, e) => UpdatePreview(txtId.Text.Trim());
                 txtName.TextChanged += (s, e) => UpdatePreview(txtId.Text.Trim());
@@ -812,6 +846,7 @@ namespace OutlookCaseHelper
                 txtInput = new TextBox { Left = 20, Top = 45, Width = 330, Height = 24 };
                 var btnOk = new Button { Text = "OK", Left = 155, Top = 80, Width = 80, DialogResult = DialogResult.OK };
                 var btnCancel = new Button { Text = "Cancel", Left = 245, Top = 80, Width = 80, DialogResult = DialogResult.Cancel };
+                btnCancel.Click += (s, e) => this.Close();
 
                 this.Controls.AddRange(new Control[] { label, txtInput, btnOk, btnCancel });
                 this.AcceptButton = btnOk;
@@ -848,15 +883,15 @@ namespace OutlookCaseHelper
                 var lblDesc = new Label { Text = "Automatically organizes Outlook emails by TrackingID\ninto folders, keeping your inbox clean and cases managed.", Left = 30, Top = 178, Width = 330, Height = 40, TextAlign = ContentAlignment.MiddleCenter, Font = new Font("Segoe UI", 9) };
                 var separator = new Label { Left = 20, Top = 228, Width = 350, Height = 1, BorderStyle = BorderStyle.Fixed3D };
                 var lblCreatedBy = new Label { Text = "Created by Wellington Ribeiro", Left = 20, Top = 238, Width = 350, Height = 18, TextAlign = ContentAlignment.MiddleCenter, Font = new Font("Segoe UI", 9, FontStyle.Bold) };
-
                 var lblEmail = new LinkLabel { Text = "wribeiro@microsoft.com", Left = 20, Top = 258, Width = 350, Height = 18, TextAlign = ContentAlignment.MiddleCenter, Font = new Font("Segoe UI", 9) };
+                var lblSuggestions = new Label { Text = "For suggestions or bugs, contact the email above.", Left = 20, Top = 278, Width = 350, Height = 18, TextAlign = ContentAlignment.MiddleCenter, Font = new Font("Segoe UI", 8, FontStyle.Italic), ForeColor = Color.Gray };
+                var btnClose = new Button { Text = "Close", Left = 150, Top = 302, Width = 90, DialogResult = DialogResult.Cancel };
+
                 lblEmail.LinkClicked += (s, e) =>
                 {
                     try { System.Diagnostics.Process.Start(new System.Diagnostics.ProcessStartInfo { FileName = "mailto:wribeiro@microsoft.com?subject=Outlook Case Manager - Feedback", UseShellExecute = true }); } catch { }
                 };
-
-                var lblSuggestions = new Label { Text = "For suggestions or bugs, contact the email above.", Left = 20, Top = 278, Width = 350, Height = 18, TextAlign = ContentAlignment.MiddleCenter, Font = new Font("Segoe UI", 8, FontStyle.Italic), ForeColor = Color.Gray };
-                var btnClose = new Button { Text = "Close", Left = 150, Top = 302, Width = 90, DialogResult = DialogResult.Cancel };
+                btnClose.Click += (s, e) => this.Close();
 
                 this.Controls.AddRange(new Control[] { pictureBox, lblName, lblVersion, lblDate, lblDesc, separator, lblCreatedBy, lblEmail, lblSuggestions, btnClose });
                 this.CancelButton = btnClose;

OutlookCaseHelper/OutlookHelper.cs

@@ -8,7 +8,7 @@ using Outlook = Microsoft.Office.Interop.Outlook;
 
 namespace OutlookCaseHelper
 {
-    public class OutlookHelper
+    public class OutlookHelper : IDisposable
     {
         private Outlook.Application? outlookApp;
         private Outlook.NameSpace? outlookNamespace;
@@ -16,6 +16,7 @@ namespace OutlookCaseHelper
         private readonly string rulesFilePath;
         private Outlook.Items? inboxItems;
         private Outlook.Items? sentItems;
+        private bool disposed = false;
 
         public class RuleInfo
         {
@@ -28,18 +29,53 @@ namespace OutlookCaseHelper
         {
             rulesFilePath = Path.Combine(
                 Environment.GetFolderPath(Environment.SpecialFolder.ApplicationData),
-                "OutlookCaseHelper",
-                "active_rules.json");
+                "OutlookCaseHelper", "active_rules.json");
             Directory.CreateDirectory(Path.GetDirectoryName(rulesFilePath)!);
             LoadRules();
         }
 
+        // --- Dispose ---
+
+        public void Dispose()
+        {
+            if (disposed) return;
+            disposed = true;
+
+            try
+            {
+                if (inboxItems != null)
+                {
+                    inboxItems.ItemAdd -= OnEmailReceived;
+                    System.Runtime.InteropServices.Marshal.ReleaseComObject(inboxItems);
+                    inboxItems = null;
+                }
+                if (sentItems != null)
+                {
+                    sentItems.ItemAdd -= OnEmailSent;
+                    System.Runtime.InteropServices.Marshal.ReleaseComObject(sentItems);
+                    sentItems = null;
+                }
+                if (outlookNamespace != null)
+                {
+                    System.Runtime.InteropServices.Marshal.ReleaseComObject(outlookNamespace);
+                    outlookNamespace = null;
+                }
+                if (outlookApp != null)
+                {
+                    System.Runtime.InteropServices.Marshal.ReleaseComObject(outlookApp);
+                    outlookApp = null;
+                }
+            }
+            catch { }
+
+            GC.SuppressFinalize(this);
+        }
+
         // --- Outlook Connection ---
 
         private bool EnsureOutlookConnected()
         {
             if (outlookApp != null && outlookNamespace != null) return true;
-
             try
             {
                 if (System.Diagnostics.Process.GetProcessesByName("OUTLOOK").Length == 0)
@@ -84,20 +120,18 @@ namespace OutlookCaseHelper
         {
             try
             {
-                if (outlookNamespace == null) return;
-                if (activeRules.Count == 0) return;
-                if (item is not Outlook.MailItem mail) return;
-                if (mail.Subject == null) return;
+                if (outlookNamespace == null || activeRules.Count == 0) return;
+                if (item is not Outlook.MailItem mail || mail.Subject == null) return;
 
                 foreach (var folderName in activeRules)
                 {
                     string trackingId = ExtractTrackingId(folderName);
                     if (!mail.Subject.Contains($"TrackingID#{trackingId}")) continue;
 
-                    var inbox = GetDefaultFolder(Outlook.OlDefaultFolders.olFolderInbox);
-                    if (inbox == null) return;
+                    var activeFolder = FindFolderByNameAnywhere("Active");
+                    if (activeFolder == null) return;
 
-                    var target = GetOrCreateFolder(GetOrCreateFolder(GetOrCreateFolder(inbox, "Cases"), "Active"), folderName);
+                    var target = GetOrCreateFolder(activeFolder, folderName);
                     mail.Move(target);
                     break;
                 }
@@ -168,9 +202,7 @@ namespace OutlookCaseHelper
             try
             {
                 if (!EnsureOutlookConnected()) return false;
-                var inbox = GetDefaultFolder(Outlook.OlDefaultFolders.olFolderInbox);
-                if (inbox == null) return false;
-                var closed = GetFolder(GetFolder(inbox, "Cases"), "Closed");
+                var closed = FindFolderByNameAnywhere("Closed");
                 return closed != null && GetFolderStartingWith(closed, trackingId) != null;
             }
             catch { return false; }
@@ -181,23 +213,33 @@ namespace OutlookCaseHelper
             if (!EnsureOutlookConnected()) return false;
             try
             {
-                var inbox = GetDefaultFolder(Outlook.OlDefaultFolders.olFolderInbox);
-                if (inbox == null) return false;
+                var activeFolder = FindFolderByNameAnywhere("Active");
+                if (activeFolder == null)
+                {
+                    var inbox = GetDefaultFolder(Outlook.OlDefaultFolders.olFolderInbox);
+                    if (inbox == null) return false;
+                    var cases = GetOrCreateFolder(inbox, "Cases");
+                    activeFolder = GetOrCreateFolder(cases, "Active");
+                }
 
-                var target = GetOrCreateFolder(GetOrCreateFolder(GetOrCreateFolder(inbox, "Cases"), "Active"), folderName);
+                var target = GetOrCreateFolder(activeFolder, folderName);
                 string filter = $"@SQL=\"urn:schemas:httpmail:subject\" LIKE '%TrackingID#{trackingId}%'";
 
-                MoveFilteredEmails(inbox, filter, target);
-
+                var inbox2 = GetDefaultFolder(Outlook.OlDefaultFolders.olFolderInbox);
                 var sent = GetDefaultFolder(Outlook.OlDefaultFolders.olFolderSentMail);
+
+                if (inbox2 != null) MoveFilteredEmails(inbox2, filter, target);
                 if (sent != null) MoveFilteredEmails(sent, filter, target);
 
-                foreach (Outlook.Folder folder in inbox.Parent.Folders)
+                if (inbox2 != null)
                 {
-                    if (folder.Name != "Cases" &&
-                        folder.EntryID != inbox.EntryID &&
-                        folder.EntryID != sent?.EntryID)
-                        try { MoveFilteredEmails(folder, filter, target); } catch { }
+                    foreach (Outlook.Folder folder in inbox2.Parent.Folders)
+                    {
+                        if (folder.Name != "Cases" &&
+                            folder.EntryID != inbox2.EntryID &&
+                            folder.EntryID != sent?.EntryID)
+                            try { MoveFilteredEmails(folder, filter, target); } catch { }
+                    }
                 }
 
                 activeRules.Add(folderName);
@@ -216,15 +258,22 @@ namespace OutlookCaseHelper
             if (!EnsureOutlookConnected()) return false;
             try
             {
-                var inbox = GetDefaultFolder(Outlook.OlDefaultFolders.olFolderInbox);
-                if (inbox == null) return false;
+                var activeFolder = FindFolderByNameAnywhere("Active");
+                if (activeFolder == null) return false;
 
-                var cases = GetFolder(inbox, "Cases");
-                var active = GetFolder(cases, "Active");
-                var folder = GetFolder(active, folderName);
+                var folder = GetFolder(activeFolder, folderName);
                 if (folder == null) return false;
 
-                folder.MoveTo(GetOrCreateFolder(cases!, "Closed"));
+                var closedFolder = FindFolderByNameAnywhere("Closed");
+                if (closedFolder == null)
+                {
+                    var inbox = GetDefaultFolder(Outlook.OlDefaultFolders.olFolderInbox);
+                    if (inbox == null) return false;
+                    var cases = GetOrCreateFolder(inbox, "Cases");
+                    closedFolder = GetOrCreateFolder(cases, "Closed");
+                }
+
+                folder.MoveTo(closedFolder);
                 activeRules.Remove(folderName);
                 SaveRules();
                 return true;
@@ -237,9 +286,8 @@ namespace OutlookCaseHelper
             if (!EnsureOutlookConnected()) return false;
             try
             {
-                var inbox = GetDefaultFolder(Outlook.OlDefaultFolders.olFolderInbox);
-                var active = GetFolder(GetFolder(inbox, "Cases"), "Active");
-                var folder = GetFolder(active, oldFolderName);
+                var activeFolder = FindFolderByNameAnywhere("Active");
+                var folder = GetFolder(activeFolder, oldFolderName);
                 if (folder == null) return false;
 
                 folder.Name = newFolderName;
@@ -256,20 +304,24 @@ namespace OutlookCaseHelper
             if (!EnsureOutlookConnected()) return false;
             try
             {
-                var inbox = GetDefaultFolder(Outlook.OlDefaultFolders.olFolderInbox);
-                if (inbox == null) return false;
+                var closedFolder = FindFolderByNameAnywhere("Closed");
+                if (closedFolder == null) return false;
 
-                var cases = GetOrCreateFolder(inbox, "Cases");
-                var active = GetOrCreateFolder(cases, "Active");
-                var closed = GetFolder(cases, "Closed");
-                if (closed == null) return false;
-
-                var closedTracking = GetFolderStartingWith(closed, trackingId);
+                var closedTracking = GetFolderStartingWith(closedFolder, trackingId);
                 if (closedTracking == null) return false;
 
                 string existingName = closedTracking.Name;
-                var existingActive = GetFolder(active, existingName);
 
+                var activeFolder = FindFolderByNameAnywhere("Active");
+                if (activeFolder == null)
+                {
+                    var inbox = GetDefaultFolder(Outlook.OlDefaultFolders.olFolderInbox);
+                    if (inbox == null) return false;
+                    var cases = GetOrCreateFolder(inbox, "Cases");
+                    activeFolder = GetOrCreateFolder(cases, "Active");
+                }
+
+                var existingActive = GetFolder(activeFolder, existingName);
                 if (existingActive != null)
                 {
                     var toMove = new List<Outlook.MailItem>();
@@ -280,12 +332,12 @@ namespace OutlookCaseHelper
                 }
                 else
                 {
-                    closedTracking.MoveTo(active);
+                    closedTracking.MoveTo(activeFolder);
                 }
 
                 try
                 {
-                    var target = GetFolder(active, existingName);
+                    var target = GetFolder(activeFolder, existingName);
                     if (triggerEmail != null && target != null)
                         triggerEmail.Move(target);
                 }
@@ -299,8 +351,7 @@ namespace OutlookCaseHelper
             {
                 try
                 {
-                    var inbox = GetDefaultFolder(Outlook.OlDefaultFolders.olFolderInbox);
-                    var active = GetFolder(GetFolder(inbox, "Cases"), "Active");
+                    var active = FindFolderByNameAnywhere("Active");
                     var moved = GetFolderStartingWith(active!, trackingId);
                     if (moved != null) { activeRules.Add(moved.Name); SaveRules(); return true; }
                 }
@@ -320,13 +371,18 @@ namespace OutlookCaseHelper
                 var sent = GetDefaultFolder(Outlook.OlDefaultFolders.olFolderSentMail);
                 if (inbox == null) return;
 
-                var active = GetOrCreateFolder(GetOrCreateFolder(inbox, "Cases"), "Active");
+                var activeFolder = FindFolderByNameAnywhere("Active");
+                if (activeFolder == null)
+                {
+                    var cases = GetOrCreateFolder(inbox, "Cases");
+                    activeFolder = GetOrCreateFolder(cases, "Active");
+                }
 
                 foreach (var folderName in activeRules)
                 {
                     string trackingId = ExtractTrackingId(folderName);
                     string filter = $"@SQL=\"urn:schemas:httpmail:subject\" LIKE '%TrackingID#{trackingId}%'";
-                    var target = GetOrCreateFolder(active, folderName);
+                    var target = GetOrCreateFolder(activeFolder, folderName);
 
                     MoveFilteredEmails(inbox, filter, target);
                     if (sent != null) MoveFilteredEmails(sent, filter, target);
@@ -343,18 +399,22 @@ namespace OutlookCaseHelper
                 var inbox = GetDefaultFolder(Outlook.OlDefaultFolders.olFolderInbox);
                 if (inbox == null) return;
 
-                var cases = GetOrCreateFolder(inbox, "Cases");
-                var active = GetOrCreateFolder(cases, "Active");
+                var activeFolder = FindFolderByNameAnywhere("Active");
+                if (activeFolder == null)
+                {
+                    var cases = GetOrCreateFolder(inbox, "Cases");
+                    activeFolder = GetOrCreateFolder(cases, "Active");
+                }
 
                 var allFolders = new List<Outlook.Folder>();
                 if (inbox.Parent is Outlook.Folder root)
-                    GetAllFolders(root, allFolders, cases.EntryID);
+                    GetAllFolders(root, allFolders, activeFolder.EntryID);
 
                 foreach (var folderName in activeRules)
                 {
                     string trackingId = ExtractTrackingId(folderName);
                     string filter = $"@SQL=\"urn:schemas:httpmail:subject\" LIKE '%TrackingID#{trackingId}%'";
-                    var target = GetOrCreateFolder(active, folderName);
+                    var target = GetOrCreateFolder(activeFolder, folderName);
 
                     foreach (var folder in allFolders)
                         try { MoveFilteredEmails(folder, filter, target); } catch { }
@@ -369,13 +429,12 @@ namespace OutlookCaseHelper
             if (!EnsureOutlookConnected()) return result;
             try
             {
-                var inbox = GetDefaultFolder(Outlook.OlDefaultFolders.olFolderInbox);
-                var active = GetFolder(GetFolder(inbox, "Cases"), "Active");
-                if (active == null) return result;
+                var activeFolder = FindFolderByNameAnywhere("Active");
+                if (activeFolder == null) return result;
 
                 foreach (var folderName in activeRules)
                 {
-                    var folder = GetFolder(active, folderName);
+                    var folder = GetFolder(activeFolder, folderName);
                     result.Add(new RuleInfo
                     {
                         FolderName = folderName,
@@ -388,6 +447,34 @@ namespace OutlookCaseHelper
             return result;
         }
 
+        // --- Folder Search (any hierarchy level) ---
+
+        private Outlook.Folder? FindFolderByNameAnywhere(string name)
+        {
+            try
+            {
+                var inbox = GetDefaultFolder(Outlook.OlDefaultFolders.olFolderInbox);
+                if (inbox?.Parent is not Outlook.Folder root) return null;
+                return SearchFolderRecursive(root, name);
+            }
+            catch { return null; }
+        }
+
+        private Outlook.Folder? SearchFolderRecursive(Outlook.Folder parent, string name)
+        {
+            foreach (Outlook.Folder folder in parent.Folders)
+            {
+                try
+                {
+                    if (folder.Name == name) return folder;
+                    var found = SearchFolderRecursive(folder, name);
+                    if (found != null) return found;
+                }
+                catch { }
+            }
+            return null;
+        }
+
         // --- Helpers ---
 
         private string ExtractTrackingId(string folderName)